Do I need to make an appointment?
Appointments are recommended to ensure availability. Walk-ins are welcome if a time slot is available. You can book online or call us on (02) 4647 8079.

How can I book an appointment?
You can easily book an appointment online through our website or by calling us directly on (02) 4647 8079.

Do I need a referral?
No. A referral is not required to seek treatment at our clinic.

What should I expect during my Initial Consultation?
-Your first visit includes a comprehensive assessment, which may involve:
-A detailed health history
-Pulse and tongue diagnosis
-Functional or musculoskeletal assessment (where relevant)
This information helps us develop a personalised treatment plan tailored to your individual health needs and goals.

Is there anything I should bring to my appointment?
If available, please bring any relevant reports, scans, or test results from other healthcare providers.

How long does an appointment take?
Initial Consultation (60 minutes): Please allow approximately one hour for your consultation and treatment.
Follow-up Treatments (30–45 minutes): Most follow-up appointments take between 30-45 minutes.

How much does an acupuncture session cost?
Initial Consultation (60 minutes): $150. Includes diagnosis, assessment of your health goals, development of a personalised treatment plan, and your first treatment.
Follow-up Treatments (approximately 45 minutes): $105 per session.

What are your regular business hours?
Monday, Wednesday and Thursday
8:30am–12:30pm and 3:00pm–7:00pm
Tuesday
8:30am–1:30pm and 2:30pm–5:30pm
Saturday
8:30am–1:00pm
We are closed on Fridays and Sundays.

Are you open during holidays?
We encourage patients to look after their health throughout the year, including during holiday periods. Our online booking system is always available, allowing you to secure a convenient appointment time.

Can I use my health fund?

Yes. We have a HICAPS terminal in the clinic, allowing eligible health fund rebates to be processed on the spot.

What treatment will I receive?
Treatment options will be discussed during your consultation. Acupuncture is often combined with other Traditional Chinese Medicine therapies, such as cupping or herbal medicine. Your practitioner will recommend the most appropriate approach based on your individual needs.

What should I wear to my appointment?
Please wear loose, comfortable clothing. Depending on your treatment, you may be asked to remove some clothing. Your comfort, privacy, and modesty will always be respected.

Should I eat before my appointment?
Yes. We recommend having a light meal or snack at least one hour before your treatment. This helps reduce the likelihood of feeling lightheaded during or after your session.

Are the needles sterile?
Yes. We use sterile, single-use, disposable acupuncture needles.

Does acupuncture hurt?
Most people experience little to no discomfort. Acupuncture needles are extremely fine, and many patients find treatments relaxing.

What if my symptoms feel worse after treatment?
Some people experience mild soreness or a temporary increase in symptoms. This is often a normal response as your body adjusts and begins the healing process. If needed, your practitioner will modify your treatment as you progress.

Is it normal to feel lightheaded during or after a treatment session?
Yes, this can occasionally occur and is usually mild and short-lived. It may be related to factors such as low blood sugar, changes in blood pressure, or having treatment on an empty stomach. These feelings generally pass quickly. If you have any concerns, please let your practitioner know so we can make you more comfortable.

How many treatments will I need?
The number of treatments required varies depending on your condition, health history, and treatment goals. Most patients begin with a course of treatments, which are gradually spaced further apart as symptoms improve.

Can I do other treatments alongside acupuncture?
Yes. Ideally, treatments are spaced on alternate days. We recommend avoiding multiple therapies on the same day, as this can be overstimulating for your body. However, if required, occasional overlap is generally fine.

Is it safe to receive treatment during pregnancy?
Yes. Acupuncture is safe during pregnancy when performed by a qualified practitioner. Please let us know if you are pregnant so we can tailor your treatment to ensure it is appropriate and comfortable for each stage of pregnancy.

Are Chinese herbal medicines available at your clinic?
Yes. All herbal prescriptions require a consultation with one of our practitioners, as formulas are individually tailored to your condition, symptoms, and overall health presentation.

Do you offer needle-free treatment options?
Yes. We offer several needle-free treatment options, including Herbal Medicine, Cupping, Laser Therapy, Ear Seeds, and Press-on Needles. These are excellent alternatives for clients who are not comfortable with acupuncture needles.

Is laser therapy available at your clinic?
Yes. Laser Therapy is one of the needle-free treatment options we offer for those who prefer alternatives to traditional acupuncture needles.

What is Ear Seed therapy?
Ear Seeds are a needle-free therapy based on auriculotherapy. Small seeds are placed on specific points of the ear to help promote relaxation, reduce stress, and support various health concerns.

Do you specialise in women’s health issues?
Yes. We have extensive experience supporting women’s health concerns, including fertility, pregnancy support, period pain, endometriosis, and menopause. Further information is available in our blog articles.

Is it possible to have acupuncture alongside IVF or fertility treatments?
Yes. We frequently support patients undergoing IVF & Acupuncture and fertility treatments, helping to bridge the gap between Eastern and Western healthcare approaches.

Do you have experience treating period pain and endometriosis?
Yes. We provide support for period pain and endometriosis using acupuncture and Chinese Medicine. Further information is available in our blog articles.

Do you assist with menopause symptoms?
Yes. We offer acupuncture and Chinese Medicine therapies to support women experiencing menopause and its associated symptoms. Further information is available in our blog articles.

What types of conditions do you treat?
We provide therapies for a wide range of health concerns, including:

  • Pain management
  • Fertility and pregnancy support
  • Migraines and headaches
  • Digestive issues
  • Insomnia and fatigue
  • Anxiety, depression and stress
  • Neurological conditions
  • Respiratory and sinus concerns
  • Women’s health conditions
  • Period pain and endometriosis
  • General wellbeing

Can you help with anxiety, depression, or stress?
We offer acupuncture and Chinese Medicine therapies aimed at supporting individuals experiencing anxiety, depression, and stress. Our approach focuses on promoting holistic wellbeing.

Do you treat migraines or headaches?
Yes. We provide therapies designed to support individuals experiencing migraines and headaches using acupuncture and related modalities.

Do you offer treatments for allergic rhinitis (hay fever)?
Yes. Acupuncture may provide natural support for people experiencing allergic rhinitis and hay fever symptoms.

Do you offer support for neurological conditions?
Yes. We provide therapies such as scalp acupuncture and herbal medicine to support neurological conditions, including Parkinson’s disease and Bell’s palsy.

Are there treatments available for digestive disorders?
Yes. We offer acupuncture and herbal medicine to support a variety of digestive concerns, including reflux, irritable bowel syndrome (IBS), and general digestive health.

Can you support people with IBS?
Yes. We provide acupuncture and Chinese herbal medicine to help manage the symptoms associated with irritable bowel syndrome (IBS).

Can you help with sleep problems or insomnia?
Yes. Acupuncture and Traditional Chinese Medicine may support improved sleep quality and help address insomnia and fatigue.

Are complementary therapies available for pain management?
Yes. Pain management is a key focus at our clinic. Acupuncture, herbal medicine, cupping, and other therapies may be used to help manage pain and improve function.

Do you provide therapies for respiratory or sinus issues?
Yes. We offer treatments to support respiratory health and help relieve sinus-related concerns.

Can I get help for chronic fatigue or low energy?
Yes. Our therapies support individuals experiencing fatigue and low energy using Traditional Chinese Medicine principles.

Do you offer therapies for post-operative pain?
Yes. We provide acupuncture treatments that may assist in managing post-operative pain and supporting recovery.

Can children receive treatment?
Yes. Children can receive treatment at our clinic. A parent or guardian must be present during the Initial Consultation and all subsequent treatment sessions for patients under 18 years of age.

Can I bring my children to the clinic?
Yes. We are a family-friendly clinic and welcome children. For everyone’s safety and comfort, children must remain seated and supervised during your treatment.

Where is SynerQi Acupuncture & Herbal Medicine located?
We are located in Mount Annan, NSW, providing acupuncture and Traditional Chinese Medicine services to the Camden and greater Macarthur regions.

Is SynerQi Acupuncture & Herbal Medicine easy to find?
Yes. We are conveniently located in Mount Annan, NSW, with detailed directions available on our website.

What services are available at SynerQi Acupuncture & Herbal Medicine?
We offer a comprehensive range of Traditional Chinese Medicine services, including acupuncture, Chinese herbal medicine, wet cupping, laser therapy, and other complementary therapies.

Who is the primary practitioner at SynerQi?
Our clinic is led by Jeff Fricot, a qualified practitioner in Acupuncture and Chinese Herbal Medicine. Jeff Fricot, Dr in Acupuncture and Herbal Medicine, has over 20 years of experience providing patient-centred care using Traditional Chinese Medicine.

Are you involved in professional education or internships?
Yes. We support students from Western Sydney University through external clinic placements and internships, helping to develop the next generation of Traditional Chinese Medicine practitioners.

Is SynerQi involved in the local community?
Yes. We are committed to supporting our local community through wellness initiatives, event sponsorships, student mentoring and professional development opportunities.

What recognition has your clinic received?
We are honoured to have been recognised as a finalist for the 2025 Australian Traditional-Medicine Society (ATMS) Clinic of the Year Award, reflecting our commitment to exceptional patient care, professional excellence, and community involvement.

Do you have a blog with health resources and updates?
Yes. Our blog features articles on a wide range of health topics, including pain management, fertility, sleep, digestive health, stress management, respiratory concerns, and general well-being.

Can I read more about your services and wellbeing advice?
Yes. Our website includes a regularly updated blog covering treatment approaches, wellbeing advice and information on a variety of health conditions and therapies.